La agresión: explicaciones desde la psicología
Resumen
En este trabajo exploro el tema de la agresión desde sus orígenes en la literatura, con especial énfasis en el contexto laboral. Dentro de este recorrido utilizo como marco de referencia cuatro áreas medulares de la psicología: filosófica, fisiológica, cognitiva y social. Examino así las definiciones de los conceptos “violencia” y “agresión”. Recomiendo utilizar el término agresión para incluir una diversidad de conductas que van desde la incivilidad hasta la violencia. Esta gradación permite distinguir diferentes actos de agresión menor lo cual tiene el potencial de prevenir que desencadenen en violencia. Concluyo este ensayo con algunas propuestas aplicables al mundo laboral que pueden contribuir a atender la agresión desde sus fases tempranas y a prevenir la violencia.
Cómo citar este artículo: Massanet-Rosario, B. (2011). La agresión: explicaciones desde la psicología. Revista Interamericana de Psicología Ocupacional, 30(2), pp. 212-227
Palabras clave
Texto completo:
PDFReferencias
Anderson, C. A., Carnagey, N. L., y Eubanks, J. (2003). Exposure to violent media: The effects of songs with violent lyrics on aggressive thoughts and feelings. Journal of Personality and Social Psychology, 84, 960-971.
Andersson, L.M. & Pearson, C.M. (1999). Tit for tat? The spiraling effect of incivility in the workplace. Academy of Management Review, 24, 452-471.
Aristóteles. (1999). Acerca del alma. Madrid, España: Editorial Gredos, S.A.
Bandura, A. (2000). Social-cognitive theory. En A. E. Kadzin (Ed.), Encyclopedia of psychology (p. 329-332). Washington, DC: American Psychological Association. 226
Bureau of Labor Statistics (2006). Survey of workplace violence prevention. (USDL 06-1860) Washington, D.C.
Bush, D. F. y O’Shea P. G. (1996). The prediction, experience, and consequences of workplace violence. En G. VandenBos y E. Bulatao (Eds.), Violence on the job (p. 29–49). Washington, DC: American Psychological Association.
Buss, A H. (1961). The psychology of aggression. Hoboken, NJ, US: John Wiley & Sons Inc.
De Frias, C. M., Dixon, R. A. y Strauss, E. (2006). Structure of four executive functioning tests in healthy older adults. Neuropsychology, 20 (2), 206-214.
Delgado, J. M. R. (1971). The neurological basis of violence. International Social Sciences Journal, 23 (1), 27-35.
Delgado, J. M. R. (1969). Physical control of the mind: Toward a psychocivilized society. Oxford, England: Harper & Row.
Deming, P. S. (2001). Workplace violence prevention programs: from an organizational development approach. SHRM White Paper, http://www.shrm.org.
Descartes, R. (1997). Las pasiones del alma. (J. A. Martínez Martínez, P. A. Boué, Trads.). Madrid, España: Editorial Tecnos. (Trabajo original publicado en 1649).
Dollard, J., Doob, L., Miller, N., Mowrer, O.H. y Sears, R. (1939). Frustration and aggression. New Haven, CT: Yale University Press.
Dupré, K. E. y Barling, J. (2006). Predicting and preventing supervisory workplace aggression. Journal of Occupational Health Psychology, 11 (1), 13-26. Everly Jr., G S., Lating, J. M. (2004). Biological Foundations of Posttraumatic Stress Disorder. En G. S.
Everly Jr., J. M. Lating. Personality-guided therapy for posttraumatic stress disorder (p. 53- 67). Washington, DC, US: American Psychological Association
Forni, P.M. y Buccino, D. (2003). Make city a mode of workplace civility. Recuperado el 1 de mayo de 2006, de http://www. ubalt.edu/jfi/jfi/Media/sun010803.htm.
Freud, S. (1997). El malestar en la cultura. Madrid, España: Alianza Editorial, S.A. Geen, R. G. (1990). Human aggression. Pacific Grove, CA: Brooks/Cole.
Geen, R. G. (1998). Processes and personal variables in affective aggression. En R. G. Geen y E. Donnerstein (Eds.), Human aggression: Theories, research, and implications for social policy (p. 2-21). San Diego, CA: Academic Press.
Giancola, P. R. (2000). Executive functioning: A conceptual framework for alcohol-related aggression. Experimental and Clinical Psychopharmacology, 8 (4), 576-597.
Huesmann, L. R., & Eron, L. D. (1989). Individual differences and the trait of aggression. European Journal of Personality, 3, 95–106.
Hume, D. (2003). A treatise of human nature. (D. F. Norton & M. J. Norton, Eds.). Oxford, Gran Bretaña: Oxfod University Press.
Levitin, D. J. (2002). Foundations of cognitive psychology. Cambridge, MA: MIT Press.
Lochman, J., y Dodge, K. (1994). Socialcognitive processes of severely violent, moderately aggressive, and nonaggressive boys. Journal of Consulting and Clinical Psychology, 62, 366- 374.
Lockwood, N. R. (febrero, 2005). Workplace violence prevention (SHRM Research). Recuperado el 8 de marzo de 2005, de http://www.shrm.org/research/ briefly_published/Occupational%20 Health%20and%%20Safety.
Martin, R. J. y Hine, D. W. (2005). Development and validation of the Uncivil Workplace Behavior Questionnaire. Journal of Occupational Health Psychology, 10 (4), 477-490.
Miles, D.R. y Carey, G. (1997). Genetic and environmental architecture of human aggression. Journal of Personality and Social Psychology, 72 (1), 207-217. 227
Miller, L. (1999). Workplace violence: Prevention, response and recovery. Psychotherapy: Theory, Research & Training, 36 (2), 160-169.
Neuman, J. H., y Baron, R. A. (1997). Agression in the workplace. En Giacalone, R.A., y Greenberg, J. (Eds.) Antisocial behavior in organizations. Thousand Oaks, CA: Sage. National Institute of Safety and Health (1996). Violence in the workplace: Current intelligence bulletin 57. (Publication No. 96-100) Washington, D.C.
Neuman, J. H., y Baron, R. A. (1998). Workplace violence and workplace aggression: Evidence concerning specific forms, potential causes, and preferred targets. Journal of Management, 24, 391-419.
Neuman, J. H., y Baron, R. A. (2005). Aggression in the workplace: A social psychological perspective. En Fox, S. y Spector, P. (Eds.) Counterproductive work behavior: investigations of actors and targets. Washington, D.C.: American Psychological Association, 13-40.
Pearson, C. M., Andersson, L. M. y Porath, C. L., (2005). Workplace incivility. en Fox, S. y Spector, P. (Eds.) Counterproductive work behavior: investigations of actors and targets. Washington, D.C.: American Psychological Association, 177-200.
Pearson, C., Andersson, L. and Wegner, J. (2001) When workers flout convention: A preliminary study of workplace incivility. Human Relations, 54, 1387-1419.
Platón. (1986). Diálogos I. Barcelona, Espa- ña: Editorial Vosgos.
Reed, S. K. (1988) Cognition: Theory and applications (2a. ed.). Pacific Grove, CA: Brooks/Cole Publishing Company.
Renfrew, J. W. (1997). Aggression and its causes: A biopsychosocial approach. New York: Oxford University Press.
Schat, A. C. H. y Kelloway, E. K. (2003). Reducing the adverse consequences of workplace aggression and violence: the buffering effects of organizational support. Journal of Occupational Health Psychology, 8 (2) 110-122 [Versión Electrónica].
Schat, A.C.H. & Kelloway, E.K. (2005). Workplace aggression. En Barling, J., Kelloway, E.K. y Frone, M.R., Handbook of work stress (pp 189-218). Thousand Oaks, California: Sage Publications.
Schneider, A.M. y Tarshis, B. (1995). Elements of Physiological Psychology. New York: McGraw-Hill, Inc.
Séguin, J.R., Pihl R. O., Harden, P. W., Tremblay, R. E. y Boulerice, B. (1995). Cognitive and neuropsychological characteristics of physically aggressive boys. Journal of Abnormal Psychology, 104 (4) 614-624.
Siann G (1985) Accounting for aggression: perspectives on aggression and violence. London, England: Unwin Hyman.
Society for Human Resource Management (2004, enero). Workplace violence survey. Alexandria, VA: Evren Esen.
Stack, L. (2003, octubre). Employees behaving badly: How managers can recognize and combat employee ‘desk rage’. HR Magazine, 111-116.
Tedeschi, J.T. & Felson, R.B. (1995). Violence, aggression & coercive actions. Washington, DC: American Psychological Association.
Universidad de Puerto Rico, Río Piedras, (s.f.) Violence statistics. Recuperado el 20 de noviembre de 2007, de http:// www.tendenciaspr.com/Violencia/Tablas/DelitosTipo1/Delitos_de_violencia. htm.
World Health Organization. (2002). World report on violence. (WHO/NMH/ MBD/00.4) Krug, E.G., Dahlberg, L.L., Mercy, J.A, Zwi. A.B. & Lozano, R: Editores. World Health Organization Europe. (2005, enero). European ministerial conference on mental health: Facing the challenges, building solutions. (EUR/04/5047810/ B6).
Enlaces refback
- No hay ningún enlace refback.
Este obra está bajo una licencia de Creative Commons Reconocimiento-NoComercial 4.0 Internacional.
ISSN: 2539-5238 (Reemplaza a 0120-3800) ISSN-e: 2500-5669
Revista Interamericana de Psicología Ocupacional
Editada por: Centro de Investigación en Comportamiento Organizacional Cincel S.A.S.
Correo de contacto: psicocupacional@cincel.com.co
Carrera 25 A #1-31 Oficina 1102.
Teléfono (57-4) 444 1546
Medellín-Colombia
