Efecto moderador de sensibilidad a la equidad en el modelo de evitación del trabajo

Herman Frank Littlewood-Zimmerman

Resumen


La Teoría de Equidad de Adams (1965) propone que los individuos están motivados a ser tratados equitativamente en relación con su desempeño y el desempeño de sus compañeros; Littlewood (2009) desarrolló un modelo de evitación del trabajo inspirado en la teoría de Adams, y encontró evidencia de que médicos de un hospital público evitan el trabajo y lo hacen de acuerdo con lo pronosticado por Adams: La percepción de inequidad e insatisfacción son la antesala de la evitación o renuncia psicológica. Sin embargo, Huseman, Hatfield & Miles (1987), introducen un constructo que modera la explicación de la Teoría de la Equidad, al que denominan Sensibilidad a la Equidad. Los autores proponen que las reacciones de los individuos a la inequidad dependen de sus preferencias individuales por cocientes particulares de outcome/ input y que no todas las personas son iguales en su sensibilidad a la inequidad como lo propone Adams. Existen casos de personas que adoptan una postura abusiva que busca obtener un mayor beneficio a costa de un bajo desempeño y esfuerzo. La investigación correlacional de tipo transversal se realizó con una muestra de 216 empleados (108 bajos en abuso y 108 altos en abuso) de un centro de atención telefónica y tuvo como objetivo determinar el efecto moderador del abuso (una dimensión de sensibilidad a la inequidad) en las relaciones entre Justicia Interpersonal y Satisfacción en el Trabajo, Satisfacción en el Trabajo y Evitación del Trabajo, y Evitación del Trabajo y Bienestar Emocional, variables del modelo de evitación de trabajo. Los coeficientes de regresión no apoyan el efecto moderador de abuso en los tres pares de variables, pero el modelo de evitación del trabajo es validado en el caso de personas abusivas y es invalidado en el caso de empleados bajos en abuso.

Cómo citar este artículo: Littlewood-Zimmerman, H. F. (2011). Efecto moderador de sensibilidad a la equidad en el modelo de evitación del trabajo. Revista Interamericana de Psicología Ocupacional, 30(1), pp. 62-87


Palabras clave


Equidad; Satisfacción; Evitación; Bienestar y Abuso; Equity; Satisfaction; Avoidance; Well-Being and Entitlement.

Texto completo:

PDF

Referencias


Adams; J.S. (1965). Inequity in social exchange. In L. Berkowitz (Ed.); Advances in Experimental Social Psychology (267-299). New York: Academic Press.

Ambrose; M.L. Seabright; M.A.; & Schminke; M. (2002). Sabotage in the workplace The role of organizational injustice. Organizational Behavior and Human Decision Processes; 89; 947-965.

Aquino; K.; Lewis; M.U.; & Bradfield; M. (1999). Justice constructs; negative affectivity; and employee deviance: A proposed model and empirical test. Journal of Organizational Behavior; 20; 1073-1091.

Arias Galicia; F. (2001). El Compromiso Personal hacia la organización y la Intención de Permanencia: Algunos factores para su incremento. Recuperado el 21 de febrero del 2011; de htpp://www. joseacontreras.net/rechum/CompromisoPersonal.htm

Bamberger; P.A.; & Sonnenstuhl; W.J. (1998). Research in the Sociology of Organizations: Deviance in an of Organization. Stamford; CT: JAI Press; Inc.

Baron; R.M. & Kenny; D.A. (1986). The Moderator-Mediator Variable Distinction in Social Psychological Research: Conceptual; Strategic; and Statistical Considerations. Journal of Personality and Social Psychology; 51; 1173-1182.

Bégat; I. & Severinsson; E. (2006). Reflection on how clinical nursing supervision enhances nurses´ experiences of well-being related to their psychosocial 84 work environment. Journal of Nursing Management; 14; 610 -616.

Bennett; R.J.; & Robinson; S.L. (2000). Development of a measure of workplace deviance. Journal of Applied Psychology; 85; 349-360.

Bernal; E. (2002). Compromiso Organizacional y Rotación de personal en una cadena restaurantera. Investigación de licenciatura. Escuela de Psicología; Universidad de las Américas.

Bing; M.N.; Davison; H.K.; Gaerner; B.L.; Ammeter; A.P.; & Novicevic; M.M. (2009).

Employee relations with their organization: The multidimensionality of the equity sensitivity construct. International Journal of Management; 26; 436-444.

Bussing; A; Bissls; T.; Fuchs; V.; & Perrar; K.M. (1999). A Dynamic Model of Work Satisfaction: Qualitative approaches. Human Relations; 52; 1199- 1208.

Cohen-Charash; Y.; & Spector; P.E. (2002). The role of justice in organizations: A meta-analysis. Organizational Behavior and Human Decision Processes; 86; 278-321.

Cole; R. (1977). The chilfren of affluence. Atlantic Monthly; 1; 52-66.

Colquitt; J.A. (2001). On the dimensionality of organizational justice: A construct validation of a measure. Journal of Applied Psychology; 86; 386-400.

Colquitt; J.A.; Conlon; D.E.; Wesson; M.J.; Porter; C.O.L.H.; & Ng; K.Y. (2001). Justice at the Millenium: A metaanalytic review of 25 years of organizational justice research. Journal of Applied Psychology; 86; 425-445.

Chain Palavicini; M.M. y Franco González; L. (2004). Estudio para el diagnóstico de la situación actual y el diseño de alternativas de solución orientadas a atender la problemática de la alta rotación de personal en el sector textil y del vestido en el estado de Hidalgo. XXXIV Congreso de Investigación y Extensión del Sistema Tecnológico de Monterrey; Monterrey; N.L.

Davison; H. K. & Bing; M.N. (2008). The multidimensionality of the equity sensitivity construct: Integrating separate benevolence and entitlement dimensions for enhanced construct measurement. Journal of Management Issues; 20; 131-150.

Festinger; L. (1957). A Theory of Cognitive Dissonance. Stanford; CA: Stanford University Press.

Fortes-Ferreira; L.; Peiró; J. M.; GonzálezMorales; M. G.; Martín; I. (2006). Work related stress and well-being: The roles of direct action coping and palliative coping. Scandinavian Journal of Psychology; 47; 293-302.

Fox; S.; Spector; P.E.; & Miles; D.E. (2001). Counterproductive work behavior in response to stressors and organizational justice: Some mediator and moderator tests for autonomy and emotions. Journal of Vocational Behavior; 59; 291- 309.

Fox; S. & Spector; P.E. (2005). Counterproductive Work Behavior: Investigations of Actors and Targets. Washington; DC: American Psychological Association.

García Rivera; B.R. (2006). ¿Es la percepción del obrero un factor que determina la rotación en la industria maquiladora?. Investigación Administrativa IPN; 98; 44-56.

Giacalone; R. A.; & Greenberg; J. (1997). Antisocial behavior in organizations. Thousand Oaks; CA: Sage.

Greenberg; J. (1993). The social side of fairness: Interpersonal and informational classes of organizational justice. In R. Cropanzano (Ed.); Justice in the workplace: Approaching fairness in human resource management (pp. 79- 103). Hillsdale; NJ: Erlbaum. 85

Greenberg; J.; & Colquitt; J.A. (2005). Handbook of Organizational Justice. Mahwah; NJ: Lawrence Erelbaum Associates.

Griffin; R.W.; & O´Leary-Kelly; A.M. (2004). The Dark Side of Organizational Behavio. San Francisco. CA: Jossey-Bass: A Wiley Imprint.

Home; P.W.& Kinicki; A. J. (2001). Toward a greater understanding of how dissatisfaction drives employee turnover. Academy of Management Journal; 44; 975-987.

Hosmer; L. & Kiewitz; C. (2005). Organizational Justice: A behavioral science concept with critical implications for business ethics and stakeholder theory. Business Ethics Quartely; 15; 67-91.

Hulin; C.; Roznowski; M.; & Hachiya; D. (1985). Alternative opportunities and withdrawal decisions: Empirical and theoretical discrepancies and an intregration. Psychological Bulletin; 97; 233-250.

Huseman; R.C.; Hatfield; J.D. & Miles; E.W. (1985). Test for individual perceptions of job equity: Some preliminary findings. Perception and Motor Skills; 61; 1055-1064.

Huseman; R.C.; Hatfield; J.D.; & Miles; E.W. (1987). A new perspective on equity theory: The equity sensitivity construct. Academy of Management Review; 12; 222-234.

Jackson; L. T. B.; Rothmann; S.; & Van de Vijver; F. J. R. (2006). A model of work-related well-being for educators in South Africa: Stress & Health. Journal of the International Society for the Investigation of Stress; 22; 263 – 274.

King; W.C. & Miles; E.W. (1994). The measurement of equity sensitivity. Journal of Occupational and Organizational Psychology; 67; 133-142.

Krauz; M.; Koslowsky; M.; & Eiser; A. (1998). Distal and proximal influences on turnover intentions and satisfaction: Support for a withdrawal progression theory. Journal of Vocational Behavior; 52; 59-71.

Kreitner; R.& Kinicki; A. (2010). Organizational Behavior; 9th ed.. New York: McGraw-Hill Laczo; R. M. & Hanisch; K. A. (1999). An Examination of Behavioral Families of Organizational Withdrawal in Volunteer Workers and Paid Employees. Human Resource Management Review; 9; 453- 478.

Lambert; E.G; Hogan; N.L. & Barton; S.M. (2001). The impact of job satisfaction on turnover intent: a test of a structural measurement model using a national sample of workers. The Social Science Journal; 38; 233-250.

Leung; K.; Ip; O.; & Leung; K.K. (2010). Social cynicism and job satisfaction: A longitudinal analysis. Applied Psychology: An International Review; 59; 318-338.

Lim; V.K.G. (2002). The IT way of loafing on the job: Cyberloafing; neutralizing; and organizational justice. Journal of Organizational Behavior; 23; 675-694.

Leonard; B. (2007). Study: Bully Bosses Prevalent in the U.S. HR Magazine; 22- 28.

Littlewood; H.F. (2006a). Antecedentes de la Rotación Voluntaria de Personal. Investigación Administrativa IPN. 95; 35; 7 - 25.

Littlewood; H.F. (2006b). De cuerpo presente; un estudio de evitación del trabajo. X Congreso de ACACIA. SLP; SLP.

Littlewood; H.F. (2009). Evitación del trabajo en un hospital público: Un estudio longitudinal. Investigación doctoral. ESCA; I.P.N.

Littlewood; H.F. y Bernal; E.R. (2007). Renuncia Psicológica en médicos de un hospital público mexicano. XXXI Congreso Interamericano de Psicología. México; D.F.

Locke; E.A. (1976). The nature and cause of Job Satisfaction; in M.M. Dunnette (Ed.); Handbook of Industrial and Organizational Psychology; Rand McNally; Chicago. p. 1300.

Lu; L. (1999). “Work Motivation; Job Stress and Employees´ Well-being”. Journal of Applied Management Studies; 8; 61-72.

March; J.G. & Simon; H.A. (1958). Organizations. New York: Wiley.

Mattila; P.; Elo; A.; Kuosma; E.; & Kylä- Setälä; E. (2006). Effect of a participative work conference on psychosocial work environment and well-being. European Journal of Work & Organizational Psychology; 15; 459 – 476.

Miles; E.W.; Hatfield; J.D.; & Huseman; R. C. (1989). The equity sensitivity construct: Potential implications for worker performance. Journal of Management; 15; 581-588.

Mintu-Wimsatt; A. (2005). Equity sensitivity and negotiation behaviors: A look at Mexican exporters. Academy of Marketing Science Review; 1; 1-11.

Mobley; W.H. (1977). Intermediate linkages in the relationship between job satisfaction and employee turnover. Journal of Applied Psychology; 62; 237-240.

Mobley; W.H.; Griffeth; R.W.; Hand; H.H.; & Meglino; B.M. (1979). Review and conceptual analysis of the employee turnover process. Psychological Bulletin; 86; 493-522.

Neuman; J.H.; & Baron; R.A. (2005). Aggression in the workplace: A social-psychological perspective. In S. Fox & P.E. Spector (eds.); Counterproductive Work Behavior: Investigations of Actors and Targets. Washington; DC: American Psychological Association.

Niehoff; B.P. & Paul; R.J. (2000). Causes of Employee Theft and Strategies that HR Managers can use for prevention. Human Resources Management; 51-64.

Price; J. L.; & Mueller; C. (1981). A casual model of turnover for nurses. Academy of Management Journal; 24; 543-565.

Roberts; B.W.; Harms; P.D.; Caspi; A.; & Moffitt; T.E. (2007). Predicting the Counterproductive Employee in a Child-to-Adult Prospective Study; Journal of Applied Psychology; 1427-1436.

Robinson; S.L. y Bennett; R.J. (1995). A typology of deviant workplace behaviors: A multidimensional scaling study. Academy of Management Journal; 38; 555-572.

Robinson; S.L. & Greenberg; J. (1998). Employees behaving badly: Dimensions; determinants and dilemmas in the study of workplace deviance. In D.M. Rousseau & C.L.Copper (eds.); Trends in Organizational Behavior (pp. 1-30). New York; NY: John Wiley & Sons Ltd.

Robinson; S.L. & O¨Leary_Kelly; A.M. (1998). Monkey see; monkey do: The influence of work groups on the antisocial behavior of employees. Academy of Management Journal; 41; 658-672.

Rosse; J. G. & Hulin; C. L. (1985). Adaptation to work: An analysis of employee health; withdrawal; and change. Organizational Behavior and Human Decision Processes; 36; 324-347.

Roznowski; M. & Hulin; C. (1992). The scientific merit of valid measures of general constructs with special reference to job satisfaction and job withdrawal. In C. J. Cranny; P. C. Smith & E. F. Stone (Eds); Job Satisfaction; pp. 123-163. New York: Lexington Books.

Sheridan; J. (1985). A catastrophe model of employee withdrawal leading to low job performance; high absenteeism; and job turnover during the first year of employment. Academy of Management Journal; 28; 88-109.

Shore; T.; Sy; T.; & Strauss; J. (2006). Leader responsiveness; equity sensitivity; and employee attitudes and behavior. 87 Journal of Business & Psychology; 21; 227-241

Siegrist; J.; Wahrendorf; M.; Von dem Knesebeck; O.; Jürges; H.; & Borsch-Supan; A. (2006). Quality of work; wellbeing; and intended early retirement of older employees--baseline results from the SHARE Study. European Journal of Public Health; 17 (1) 62 – 68.

Simons; T. & Roberson; Q. (2003). Why Managers Should Care About Fairness: The Effects of Aggregate Justice Perceptions on Organizational Outcomes. Journal of Applied Psychology; 88; 432–443.

Skarlicki; D.P.; y Folger; R. (1997). Retaliation in the workplace: The roles of distributive; procedural; and interactional justice. Journal of Applied Psychology; 82; 434-443.

Spector; P.E.; & Fox; S. (2002). An emotion-centered model of voluntary work behavior: Some parallels between counterproductive work behavior and organizational citizenship behavior. Human Resource Management Review; 12; 269- 292.

Steel; R.P. & Ovalle; N. K. (1984). A review and meta-analysis of research on the relationship between behavioral intentions and employee turnover. Journal of Applied Psychology; 69; 673-686.

Taylor; S.; Kluemper; D.; & Sauley; K. (2009) Equity sensitivity revisited: Contrasting unidimensional and multidimensional approaches. Journal of Business & Psychology; 24; 299-314.

Tekleab; A.; Takeuchi; R.; & Taylor; M.S. (2005). Extending the chain of relationships among organizational justice; social exchange; and employee reactions: The role of contract violations. Academy of Management Journal; 48; 146–157.

Thibautm J.W. & Walker; L. (1975). Procedural justice: A psychological perspective. Hillsdale; NJ: Erlbaum.

Vardi; Y.; & Weitz; E. (2004). Misbehavior in Organizations: Theory; Research; and Managemen. Mahwah; NJ: Lawrence Erlbaum Associates; Inc.

Verhaeghe; R.; Vlerick; P.; Gemmel; P.; Van Maele; G.; & De Backer; G. (2006). Impact of recurrent changes in the work environment on nurses’ psychological well-being and sickness absence. Journal of Advanced Nursing; 56; 646 - 656.

Williams; L. J. & Hazer; J. T. (1986). Antecedents and consequences of satisfaction and commitment in turnover models: A reanalysis using latent variable structural equation methods. Journal of Applied Psychology; 71; 219-231.

Ybema; J.F.; Smulders; P.G.W.; & Bongers; P.M. (2010). Antecedents and consequences of employee absenteeism. European Journal of Work & Organizational Psychology; 19; 102-124.


Enlaces refback

  • No hay ningún enlace refback.


Licencia de Creative Commons
Este obra está bajo una licencia de Creative Commons Reconocimiento-NoComercial 4.0 Internacional.

ISSN: 2539-5238 (Reemplaza a 0120-3800) ISSN-e: 2500-5669

Revista Interamericana de Psicología Ocupacional
Editada por: Centro de Investigación en Comportamiento Organizacional Cincel S.A.S.
Correo de contacto: psicocupacional@cincel.com.co
Carrera 25 A #1-31 Oficina 1102.
Teléfono (57-4) 444 1546
Medellín-Colombia